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A two-night
minimum stay is required. Should an exception be made, an additional
charge will be added to the nightly rate.
All
reservations are confirmed by credit card.
When
departing, the
home is to be left as it was found; all dishes, pot and pans washed,
dried and put away. Extra-ordinary cleaning will incur a cleaning fee
based upon additional time required.
Smoking
is only permitted on the pool deck or porches.
Reserving
a stay indicates guest acceptance of responsibility for personal safety and
damage to the ranch, pool and hot tubs.
Charges for damage are only made with guest notification. Please be aware that hot tub covers
are not safe seats for people or pets.
Weddings,
receptions and reservations of both homes require a 50% deposit.
CANCELLATIONS:
Most
reservations require cancellation 14 days prior to arrival date to receive a full refund minus a $25
service fee. Cancellations made within the cancellation period are only charged if the reservation
cannot be rebooked. Should this occur rain-checks may be given for Sunday
to Thursday stays, subject to availability. Please call for
specifics and additional information.
Reservations
for special events, holidays and bookings of both homes require a 30 to
60 day cancellation and incur a $100 cancellation fee. Wedding deposits are non-refundable. Call for details before reserving.
ARRIVAL AND DEPARTURE
TIMES:
 Check-in time
is anytime after 4:00 P.M. We try to be here to personally greet
you. Let us know your arrival time to be certain that you know how
to enter the ranch correctly.
Checkout time is by 11:00 A.M. Should you need
additional time, please ask. Late checkouts, without advance approval,
may be charged for an extra day.
SMOKING:
No smoking is allowed inside Canyon Lake Ranch vacation
homes. Smoking is permitted on the porches or pool deck for fire
prevention, safety and guest allergies. Please fully extinguish
smoking materials at all times and be aware.
ALLERGY FREE:
Starview Lodge
is totally pet and feather free in consideration of allergic
guests.
Pets can stay at Longhorn Lodge with advance
reservation. While a security deposit is not charged, completed
reservations are acknowledgement and acceptance of responsibility for any
damage.
PETS CAN STAY:
Pets are welcome and provided for at Longhorn Lodge.
Soft doggie beds welcome both large and small pets. Dog treats and
the fenced yard are the first things dogs notice. If you hike the
ranch with your dogs, please have a leash available as Clementine, our
oldest Longhorn cow, does not like dogs. And . . . as much fun as
it could be . . . only human guests in the hot tub, please. Pets are NOT allowed on the hot tub
covers as this breaks the cover.
CHILDREN:
As
each of our two guest homes is privately located from the other, children
of all ages are welcome guests. The
pool is not separately fenced from Starview Lodge. Children may
only be on the pool deck or in the pool or hot tub with the supervision
of an adult. By reserving a stay, guests assume total
responsibility for the safety of children and one another.
 HOT TUBS AND SAUNA:
These experiences are relaxing, and can be romantic. Please
limit yourselves to 10 minutes at a time and do not set the temperature
at more than 100 degrees.
Young children and guests, who are pregnant, have heart
problems and/or other physical limitations should not use the hot tub or
sauna. The hot tubs are to be covered except when in use, and
children must be supervised at all times.
Children and pets are not safe on the hot tub covers.
DAY GUESTS:
Canyon Lake Ranch facilities are for the
exclusive use of our guests. Guests are welcome to have friends or
family members stop by for a short visit. Visitors remaining longer
than 3 hours and/or using the hot tub or pool will be charged overnight
rates. In no case may more guests than the maximum allowed for the
house stay overnight. Parties may only be held with advance reservation.
Please let us know when visitors are expected so we may welcome them to
our ranch.
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